Shipping policy
Shipping Within Australia
We currently ship Nub Australia-wide using trusted local carriers. All orders are processed and dispatched from our Australian warehouse.
Flat Rate Shipping
We offer a simple flat rate shipping fee on all orders within Australia, regardless of size or location. Shipping costs will be clearly displayed at checkout.
Processing Times
Orders are typically processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times
Estimated delivery timeframes:
- Standard Shipping: 3–8 business days (depending on your location)
- Regional or remote areas may experience slightly longer delivery times
Please note that delivery times are estimates only and may vary due to courier delays or unforeseen circumstances.
International Shipping
We offer international shipping to selected countries.
International delivery timeframes provided at checkout are estimates to major metropolitan areas. Deliveries to regional, rural, or remote locations may take longer than the estimated timeframe depending on local courier services and customs processing.
Please note that international shipping times can vary significantly due to customs clearance, local delivery networks, and public holidays in the destination country.
Customs, Duties & Taxes (International Orders)
Your order may be subject to import duties, taxes, and fees (including VAT) once it reaches your destination country.
These charges are determined by your local customs authority and are not included in the item price or shipping cost. nubsports is not responsible for these charges (or any part thereof) if they are applied, and they are the full responsibility of the customer.
We recommend checking with your local customs office for more information before placing an order.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking number and a link to track your delivery.
Shipping Address
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delivered to incorrectly entered addresses.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact us within 7 days of delivery with your order number and photos (if applicable). We will work with you to resolve the issue as quickly as possible.
Questions
If you have any questions about shipping, feel free to contact us at
Clubhouse@nubsports.com